Order placed: December 27, 2005 after 5pm PST
Order arrived: December 31, 2005 (Sat. delivery) (as expected)
What we ordered: 2 Live Maine Lobster 2.5-3 pound Jumbo Maine Lobster at $45 each
1 Manhattan Clam Chowder $7
1 Jake's Crab Cakes 6-Pack $49
1 New England Clam Chowder $7
(Prices exclude shipping.)
Minor Problem: They called on Friday to say they were out of stock on the Crab Cakes would refund on our credit card.
On Arrival: The lobsters were fine when they arrived -n ot too spunky but they were quite cold, but most definitely alive. The soups were still frozen - a little slushy. The accompanying lemon wasn’t too appetizing looking with a gash in the side but it was included with the order. The packaging was great.
The Lobsters: They were definitely what we ordered albeit Jack’s had a pretty big shell and a small lobster inside. We would probably order from them again.
The Soup: Wow. They were both excellent...who'd have thought that these would be great?. Jack and Trent polished them off in two days. We would definitely reorder both of them – and will! Recommended!
Overall: Great first experience. We would recommend with reservations about the lobster shell issue. In retrospect - it was a silly time of the year to order lobsters. The lobsters both had new shells - which won't be a problem in the Spring/Summer. Right now we paid more for shell than lobster. Next time we order from them we'll get 2-4 of each of the soups.